9 posts tagged with "app"

This release improves notification clarity, simplifies subscription management, and refines fleet management tools for professional partners.

🚀 New Features & Improvements​

• Option to cancel subscriptions immediately or at the end of the current billing period.
• Notifications now display full message details for clearer, easier to read alerts.
• Faster and more responsive experience when submitting site join requests.
• Updated default invoice sorting to descending by due date.
• System Owners can now add additional System Owners to their sites.

🧑‍🔧 For Professional Partners​

• Active subscription filter to quickly isolate active plans within the subscription list.
• Integrated DDM number field within the business management module.
• Refined subscription menu visibility and permission settings for the Pro Admin role.

🐛 Bug Fixes & Enhancements​

• Improved network settings for a smoother user experience.
• Corrected layout inconsistencies in the payment and registration flows.
• General stability improvements and performance tuning.

🔧 Technical Details​

• Android Mobile App: 5.2.0
• iOS Mobile App: 5.2.0
• Web App: 5.2.0

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For technical support, please contact our support team or visit our documentation.

Introducing the new Briggs & Stratton® PowerProtect+ Standby Generator!
Our most powerful, capable, and flexible line of generators to date, featuring dozens of engineering improvements informed by dealer and homeowner feedback.

PowerProtect+ Highlights​

• Best-in-class starting power: Industry-leading power to help ensure smooth operation of large appliances like AC units.
• Industry-exclusive front-facing exhaust: Safety-oriented design directs exhaust away from the home while maximizing installation flexibility.
• Integrated EnergyTrak™ monitoring: Enables 24/7 fleet management with remote troubleshooting and revenue-generating monitoring.
• Best standard warranty: The industry’s longest and most comprehensive standard warranty.

🚀 New Features​

(Available for PowerProtect+ units with factory-installed EnergyTrak™)

• Generator Toolbox & Essential Control: Trigger remote generator exercises (start/stop) or clear faults directly from the app. Includes safety confirmations, adjustable run times, and a "Recent Command Log."
• Missed Exercise Alerts: New configurable notifications alert you if a generator fails to exercise for 8 days, ensuring your system is always outage-ready.
• Site Sharing: Easily share a site's URL with the new "Share" button.
• Sticky Site Header: Generator status and timestamps now stay pinned to the top of the mobile screen while you scroll.
• Delivery Failure Reporting: Never miss a critical update. EnergyTrak now detects and reports failed email or push notifications with a "🚫 not delivered" status and reason.
• InfoHub Transition: As InfoHub sunsets on April 14, 2026, please note that SMS notifications are being evaluated for future EnergyTrak updates.

🧑‍🔧 For Professional Partners​

• Optimized Device Setup: Improvements to generator setup and device identification simplify the installation experience. New SAP integration automatically pulls generator model and ESN data for factory-installed EnergyTrak devices, eliminating manual entry. Serial number lookups and visual guides are now unified.
• Pro Notification Management: Pro Admins and Pro Technicians can now edit customer notification settings directly from the User Details screen for easier fleet management.
  Note: System Owners can still only manage personal settings.

🐛 Bug Fixes & Enhancements​

• Resolved "Session Expired" errors during user deactivation.
• Fixed duplicate card entries in the payment flow.
• Optimized request scheduling to resolve KORE rate limit errors.
• General bug fixes and stability improvements.

🔧 Technical Details​

• Android Mobile App: 5.1.0
• iOS Mobile App: 5.1.0
• Web App: 5.1.0

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For technical support, please contact our support team or visit our documentation.

This release streamlines management for independent System Owners and improves fleet visualization.

🚀 Key Improvements​

• Enabled in-app registration, address updating, and subscription management for independent System Owners.
• Introduced Map Cluster Pie Charts for instant fleet health visualization.
• Grouped push notifications by site to reduce lock screen clutter.
• Updated timestamps and event logs to automatically adapt to local timezones.
• Added ability for Pro Admins (including independent System Owners) to directly view and edit business details.

🐛 Bug Fixes & Enhancements​

• Fixed navigation issues related to payment processing.
• Corrected incorrect "Auto-Renew" status display on cancelled subscriptions.
• Improved list scrolling functionality.
• General bug fixes and stability improvements.

🔧 Technical Details​

• Android Mobile App: 4.1.0
• iOS Mobile App: 4.1.0
• Web App: 4.1.0

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For technical support, please contact our support team or visit our documentation.

This release focuses on enhancing application stability, performance, and the overall user experience.

🚀 Key Improvements​

• ⭐ #1 ISSUE FIXED ⭐ Fixed device and account visibility issues stemming from gaps in the migrated InfoHub data structure.
• Stability improvements during the new business self-registration process.
• Improved support for web password managers.
• Enhanced user interface elements for generator model configuration during device setup.
• Production rollout of the first stable version of the new AVR Programmer available in the EnergyTrak web app.

🔧 Technical Details​

• Android Mobile App: 4.0.3
• iOS Mobile App: 4.0.3
• Web App: 4.0.3

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For technical support, please contact our support team or visit our documentation.

The Future of Generator Monitoring Is Here! 🎉
This release introduces "universal" generator monitoring capabilities, enabled by the new EnergyTrak Universal (6943) device, now orderable from Briggs & Stratton for essential monitoring of most standby generators.

🚀 New Features​

• Universal Generator Monitoring: Added support for monitoring most standby generators via the EnergyTrak Universal device.
• Detailed System Data: Users can now view detailed information for the generator, grid, and network.
• Configurable Alerts: Added new notifications for key system events related to standby generators (e.g., Grid Outage, Generator Running).
• Historical Event Log: Introduced a filterable log of all system events for diagnostics and history tracking of standby generator systems.

🧑‍🔧 For Professional Partners​

• Remote Diagnostics: Installers can now enable 24/7 monitoring for connected generators.
• Fleet Management: A unified mobile and web experience for managing a fleet of generators and battery storage systems, including site, user, and subscription management.

🔧 Technical Details​

• Android Mobile App: 4.0.1
• iOS Mobile App: 4.0.1
• Web App: 4.0.1

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For technical support, please contact our support team or visit our documentation.

Building on our recent public beta release, EnergyTrak 3.4.0 focuses on enhanced stability, synchronization, and usability for a more robust and responsive experience.

🚀 New Features​

• Offers enhanced security with new passwordless login options.
• Users will now have the ability to disable notifications for individual sites.
• A smoother process for adding Generator Monitoring devices has been implemented.
• For more information regarding passwordless login, please see our Frequently Asked Questions (FAQ) page.

🐛 Bug Fixes & Improvements​

• Includes various refinements and general bug fixes for enhanced app stability and overall performance.

🔧 Technical Details​

• Android Mobile App: 3.4.0
• iOS Mobile App: 3.4.0
• Web App: 3.4.0

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For technical support, please contact our support team or visit our documentation.

EnergyTrak 3.2.0 brings powerful tools and enhancements to keep you connected and confident in your energy system.

🚀 New Features​

• In-app push notifications for EnergyTrak mobile are now available and can be toggled on in the notifications settings.
• The EnergyTrak web version is now live at energytrak.io, and includes an interactive site map.
• Links in email alerts will now direct users straight to the relevant site in the app for quicker access to critical site information.
• Copy addresses, serial numbers, and other details easily with selectable text fields.

🐛 Bug Fixes & Improvements​

• Includes various refinements and general bug fixes for enhanced load times and a more stable experience.

🔧 Technical Details​

• Android Mobile App: 3.2.0
• iOS Mobile App: 3.2.0
• Web App: 3.2.0

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For technical support, please contact our support team or visit our documentation.

EnergyTrak 3.0.0 delivers new tools and deeper insights for confident system monitoring and management.

🚀 New Features​

• Access a new event log from the site dashboard screen to view key historical info, including faults, warnings, and firmware updates.
• Connected equipment is now consolidated into a single "Equipment" tab for easier system-wide viewing.
• View granular telemetry data from connected equipment, with an option to select an equipment card for more details.
• Pro users can now delete sites and associated equipment to streamline installer operations.

🐛 Bug Fixes & Improvements​

• The date and time in email notifications now display local time with the correct time zone.
• Resolved an issue where newly commissioned sites got stuck in "Ready for Setup" status.
• Users can now clear persistent errors by pressing the "Reset Faults & Warnings" button on the site dashboard.

🔧 Technical Details​

• Android Mobile App: 3.0.0
• iOS Mobile App: 3.0.0
• Web App: 3.0.0

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For technical support, please contact our support team or visit our documentation.

EnergyTrak 2.2.0 introduces new features and significant refinements to provide a more intuitive and streamlined experience.

🚀 New Features​

• Core features, including system monitoring, health status tracking, as well as fault and warning notifications have been updated to support the all-new SimpliPHI 6.6 Battery System.
• The notification feature has been reorganized to provide a more user-friendly experience for managing battery faults and warnings.

🐛 Bug Fixes & Improvements​

• Various bug fixes and improvements have been implemented to provide a more stable experience for users.

🔧 Technical Details​

• Android Mobile App: 2.2.0
• iOS Mobile App: 2.2.0

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For technical support, please contact our support team or visit our documentation.